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Premium Service, Great Experience
At Vantage we understand that excellent service improves the trading experience of our clients.
Vantage Private Client provides professional service for the lifetime of your account, reflecting our
ongoing commitment to excellence as Australia’s Best Broker. Come meet our friendly team!

Our Promise to our Private Clients
Vantage Private Clients enjoy unlimited access to a dedicated relationship manager to help them navigate our trade technology, ensure service requests are expedited and, stay up to date with the latest market news and price trends. As experienced market professionals, it’s their job to ensure our clients continue to learn and grow as traders and, have confidence in their ability to analyse the market and execute their strategy.
Meet our Relationship Managers
At Vantage, our dedicated team of relationship managers are committed to providing you with
the very best trading experience! Here’s an introduction to your relationship managers:
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Mark Kouzhaya
Mark has over 10 years of industry experience supporting retail investors navigate the financial markets. As an active retail investor himself, he has traded forex, commodities, Indices, and shares and understands what it takes to drive success. He is of the strong belief there is not a ‘one size fits all’ approach to trading, and that everyone is unique and needs to develop their own trading style to match their lifestyle and personality. Mark has built a wealth of knowledge across the derivatives space, reinforcing the importance of self-discipline and risk management.
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Ollie Hyde
With over four years of experience leading Trade Support teams, Ollie brings a wealth of knowledge to the retail CFD space. He recognises that traders often achieve better outcomes by following strategies suited to different trading styles He has a strong grasp of market trends and risk management principles and is passionate about empowering traders to make informed decisions and build sustainable strategies.
Believing firmly in the value of relationships, he focuses on ensuring that every client has the right tools and support needed for long-term success.
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Direct point of contact via a dedicated Relationship Manager
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Skip the queue and get priority support from our award-winning client support team
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Ongoing one-on-one assistance
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Provide market insights and analysis
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Platform demonstrations and support
FAQS
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1
How do I contact my relationship manager?
Your relationship manager will reach out to you via phone or email once your account is set up. They will provide you with their contact details for future communication.
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2
What if I haven't been contacted by my relationship manager?
In the event that you haven't been contacted by your assigned relationship manager, please don't hesitate to reach out to our Support Team. They will ensure you get in touch with the right person promptly.
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3
How can I get in touch with Support?
You can contact us instatnly via pop up live chat on the bottom right corner of the page, or call us directly on 1300 945 517. Alternatively, you email us through support@vantagemarkets.com.au, our Support Team will be available to assist you with any general inquiries or concerns.